11/15/2023 0 Comments Nasa hat blue![]() ![]() We ALWAYS lower the price, near or cost, as to help reduce what may be imposed and charged to our customers. We are required to fill out the forms when we ship your package. All of these costs are the customers responsibility. International orders likely will have customs, duties and / or taxes imposed on your shipment, before receiving your package. You will be notified what the shipping options and pricing will be. The cart cannot compute over-sized packages. Depending on the location of the particular supplier, the shipment may take up to ten days.įor 'oversized packages' and custom models, ACTUAL SHIPPING charges will apply and NOT what the shopping cart shows for shipping. Some of our products are shipped directly from the supplier to our customers. Please contact your local customs or Postal Authorities, to know what these fees may be. The recipient of the package is responsible for these costs. We further have set the International US Postal Rates 20% below that rate, to help with shipping costs.Īll International shipments may have customs, duties or taxes added, to your order. We pass on our discounted US Postal and UPS rates to you. We ship worldwide and use US Postal and UPS. Please note that we are unable to refund any shipping costs.The Space Store ships packages every business day. If this instruction is not carried out, the cost of any customs duties may be deducted from your refund value or the item may be returned back to you at your cost. It is extremely important to declare the goods as 'returned for refund goods' on the customs declaration as Zee & Co will not be held liable for any import duties. Funds will be refunded to your original method of payment within 5-7 days. ![]() Once approved, we will send you an email to notify you of your refund. Once we have received your order at our warehouse it will be inspected to ensure it meets all our returns criteria. Please visit our international returns portal here - to arrange your return. For exceptions and full returns terms and conditions please click here. Please note that the refund must return back onto the original card used. ![]() Simply take your delivery note or order confirmation and the product you wish to return or exchange to a Zee & Co Branch within 14 days of receipt and inform the sales assistant you purchased the item online. You can print off a new Returns Procedure Guide here. If your parcel does not contain a free UK Royal Mail returns label, please contact our Customer Care team to obtain a new one. Please click here for full terms and conditions. Attach the Royal Mail returns label to the outer packaging of the parcel and drop it into an official UK Post Office. ![]() Please complete the details on the Returns Procedure Guide (which you will find enclosed with your order) and return the information with the unwanted item(s). If you would like to return your purchase (sale or non-sale) for a refund, simply return your item(s) within 14 days of receipt and enclose either a copy of your original invoice or returns procedure guide (which you will find enclosed within your order).įor exceptions and full returns terms and conditions please click here. For your ease we offer several return options. we want you to be fully satisfied every time you purchase from us and even though we inspect every item before an order is shipped, we understand that occasionally you may wish to return an item to us for a refund. ![]()
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